Existing Child Abuse Report
- Follow up on a report of suspected child abuse:
- Contact the county children and youth agency where the suspected abuse occurred
- Add information to an existing report: Call ChildLine at 800-932-0313
Clearances
- Apply online: Pennsylvania Child Abuse History Clearance
- Results: Call 1-877-371-5422
Quality Assurance and Administrative Support Unit (QAASU)
- You may contact QAASU if you:
- Are subject to a child abuse report and need to speak to a representative
- Have questions due to an expunged case or expunction; or
- Have questions regarding notification letter that you have received
To contact QAASU, please email: RA-PWQAASUGENINQ@pa.gov
Appeals
- If you have questions regarding an abuse registry appeal or the appeal process, please call 717-425-2992.
Other Topics
- Suspect child abuse? Call ChildLine: 1-800-932-0313
- Email general questions related to mandated reporting, or clearances. NOT TO REPORT ABUSE.
- Account log-in or other technical issues with CWIS: Call the support center at 1-877-343-0494
- Sign up for the University of Pittsburgh's online recognizing and reporting child abuse training: Call 717-795-9048
- Formal complaints regarding a school or school employee, not related to suspected child abuse, should be provided to the Pennsylvania Department of Education (PDE) by calling 717-783-6788 or by visiting the PA Professional Standards and Practices Commission's Mandatory Reporting page for more information. Directly access PDE's Educator Misconduct Complaint form.
- Suspect welfare fraud? Call 1-844-DHS-TIPS
Directory of Services for the Office of Children, Youth, and Families
Available resources include:
- Regional Offices
- County Children and Youth Agencies
- National Child Welfare Resources
- Pennsylvania Child Welfare Resources