Skip to agency navigation
Skip to main content

Official Website

of the Commonwealth of Pennsylvania

    The .gov means its official.

    Local, state, and federal government websites often end in .gov. Commonwealth of Pennsylvania government websites and email systems use "pennsylvania.gov" or "pa.gov" at the end of the address. Before sharing sensitive or personal information, make sure you're on an official state website. 

    Local, state, and federal government websites often end in .gov. Commonwealth of Pennsylvania government websites and email systems use "pennsylvania.gov" or "pa.gov" at the end of the address. Before sharing sensitive or personal information, make sure you're on an official state website. 

    Local, state, and federal government websites often end in .gov. Commonwealth of Pennsylvania government websites and email systems use "pennsylvania.gov" or "pa.gov" at the end of the address. Before sharing sensitive or personal information, make sure you're on an official state website. 

    Local, state, and federal government websites often end in .gov. Commonwealth of Pennsylvania government websites and email systems use "pennsylvania.gov" or "pa.gov" at the end of the address. Before sharing sensitive or personal information, make sure you're on an official state website. 

    Local, state, and federal government websites often end in .gov. Commonwealth of Pennsylvania government websites and email systems use "pennsylvania.gov" or "pa.gov" at the end of the address. Before sharing sensitive or personal information, make sure you're on an official state website. 

    Local, state, and federal government websites often end in .gov. Commonwealth of Pennsylvania government websites and email systems use "pennsylvania.gov" or "pa.gov" at the end of the address. Before sharing sensitive or personal information, make sure you're on an official state website. 

    Local, state, and federal government websites often end in .gov. Commonwealth of Pennsylvania government websites and email systems use "pennsylvania.gov" or "pa.gov" at the end of the address. Before sharing sensitive or personal information, make sure you're on an official state website. 

    Local, state, and federal government websites often end in .gov. Commonwealth of Pennsylvania government websites and email systems use "pennsylvania.gov" or "pa.gov" at the end of the address. Before sharing sensitive or personal information, make sure you're on an official state website. 

    Local, state, and federal government websites often end in .gov. Commonwealth of Pennsylvania government websites and email systems use "pennsylvania.gov" or "pa.gov" at the end of the address. Before sharing sensitive or personal information, make sure you're on an official state website. 

    Local, state, and federal government websites often end in .gov. Commonwealth of Pennsylvania government websites and email systems use "pennsylvania.gov" or "pa.gov" at the end of the address. Before sharing sensitive or personal information, make sure you're on an official state website. 

     

    Working through COVID-19: PennDOT's Bureau of Innovations continues to maintain extensive survey operations

    October 09, 2020
    Blog Header Image

    ​As a large state agency, PennDOT relies on innovation to meet its challenging mobility responsibilities. Our Bureau of Innovations (BOI) plays a critical role in that mission.

    In spite of the COVID-19 reality of remote operations, the BOI has not missed a beat, especially in maintaining its extensive survey operations.

    Management analyst John F. Romberger, Jr., who heads BOI surveys, notes that technology helps keep this important work moving quickly.

    "Even from our homes, we work closely with PennDOT's Bureaus and Districts to capture input from both staff and partners as we develop innovations to enhance our functions," he said.

    In the past year, BOI has administered more than 110 online surveys, involving the analysis of data from more than 137,000 respondents. These surveys have been both internally and externally focused.

    Data from the surveys has been used to identify recommendations to better meet the needs of the public and our employees. Further, common themes have been identified that have enabled PennDOT to more closely look at improving internal operations and streamlining processes to gain efficiencies and better serve customers.

    We've used recent surveys to...

    • Gather feedback from the public on driver safety, winter maintenance, littering, and construction
    • Collect judging evaluations, like the Innovations Challenge
    • Check employee engagement and morale
    • Gather input from planning partners, counties, and municipalities on emerging trends like autonomous vehicles, drones, and issues arising from the COVID-19 pandemic
    • Identify best practices and training needs

    In addition to conducting surveys, BOI provides analytical services to gain deeper insights from the survey responses. 

    "Our surveys also allow us to gather fact-based and perception-based information from customers and stakeholders about topics, such as project or initiative progress, process or program evaluations," Romberger said. "Well-designed and executed surveys can be valuable aids in project planning, process and procedure evaluation and design, resource allocation decisions, and performance measurement."

    Moreover, he added that surveys can be repeated over time to identify trends or shifts in customer and stakeholder viewpoints or evaluations, organizational outcomes, etc.

    For more information about PennDOT's Bureau of Innovations, visit PennDOT.gov/innovations.

    ABOUT THIS BLOG

    Did you know PennDOT is directly responsible for nearly 40,000 miles of highway and roughly 25,000 bridges? We oversee programs and policies affecting highways, urban and rural public transportation, airports, railroads, ports and waterways, in addition to administering the state's more than 11 million vehicle registrations and 8.8 million driver's licenses.

    So, how do we do what we do? And how can we help you travel in Pennsylvania — whether it be for business or leisure — in safe and enjoyable manner? Read PennDOT Way to learn more about the department, what we do, and how and why we do it.​

    TAGS

    50-Year Anniversary, 511PA, Aggressive Driving, Airports, Autonomous Vehicles, Bicycles, Bridges, Child Safety, Community Relations, Construction, COVID-19, Distracted Driving, District 1, District 10, District 11, District 12, District 2, District 3, District 4, District 5, District 6, District 8, District 9, DOTcom, Driver and Vehicle Services, Emergency Responders, Employment, Equity, FAQ Friday, Human Trafficking, Impaired Driving, Innovations, Live Free Ride Alive, Maintenance Monday, Motorcycles, Older Drivers, PA Motorcycle Safety Program, Pedestrians, PennDOT Connects, Ports, Public Transit, Railroads, REAL ID, Road MaP, Roadside Beautification, Rural Roads, Safety, School Buses, Seat Belts, State Transportation Innovation Council (STIC), Sustainability, Teen Drivers, Throwback Thursday, Transportation Funding, Travel in PA, Welcome Centers, Winter, Work Smart, Work Zone, Yellow Dot

     

    LATEST POSTS

    PennDOT Continues Sharing, Updating Resources for Local Governments to Pursue Bipartisan Infrastructure Law Funding Opportunities
    Norwin High School Wins 2024 ‘Innovations Challenge’
    Demo Complete: I-95 CAP Project in Center City Philadelphia
    PennDOT Archeologist Connects Past, Present, and Future
    Lehigh Valley DUI, Highway Safety Task Force Hosts Law Enforcement Seminar

     

    ARCHIVES

    2024

    2023

    2022

    2021

    2020

    2019

    2018

    2017