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of the Commonwealth of Pennsylvania

    The .gov means its official.

    Local, state, and federal government websites often end in .gov. Commonwealth of Pennsylvania government websites and email systems use "pennsylvania.gov" or "pa.gov" at the end of the address. Before sharing sensitive or personal information, make sure you're on an official state website. 

    Local, state, and federal government websites often end in .gov. Commonwealth of Pennsylvania government websites and email systems use "pennsylvania.gov" or "pa.gov" at the end of the address. Before sharing sensitive or personal information, make sure you're on an official state website. 

    Local, state, and federal government websites often end in .gov. Commonwealth of Pennsylvania government websites and email systems use "pennsylvania.gov" or "pa.gov" at the end of the address. Before sharing sensitive or personal information, make sure you're on an official state website. 

    Local, state, and federal government websites often end in .gov. Commonwealth of Pennsylvania government websites and email systems use "pennsylvania.gov" or "pa.gov" at the end of the address. Before sharing sensitive or personal information, make sure you're on an official state website. 

    Local, state, and federal government websites often end in .gov. Commonwealth of Pennsylvania government websites and email systems use "pennsylvania.gov" or "pa.gov" at the end of the address. Before sharing sensitive or personal information, make sure you're on an official state website. 

    Local, state, and federal government websites often end in .gov. Commonwealth of Pennsylvania government websites and email systems use "pennsylvania.gov" or "pa.gov" at the end of the address. Before sharing sensitive or personal information, make sure you're on an official state website. 

    Local, state, and federal government websites often end in .gov. Commonwealth of Pennsylvania government websites and email systems use "pennsylvania.gov" or "pa.gov" at the end of the address. Before sharing sensitive or personal information, make sure you're on an official state website. 

    Local, state, and federal government websites often end in .gov. Commonwealth of Pennsylvania government websites and email systems use "pennsylvania.gov" or "pa.gov" at the end of the address. Before sharing sensitive or personal information, make sure you're on an official state website. 

    Local, state, and federal government websites often end in .gov. Commonwealth of Pennsylvania government websites and email systems use "pennsylvania.gov" or "pa.gov" at the end of the address. Before sharing sensitive or personal information, make sure you're on an official state website. 

    Local, state, and federal government websites often end in .gov. Commonwealth of Pennsylvania government websites and email systems use "pennsylvania.gov" or "pa.gov" at the end of the address. Before sharing sensitive or personal information, make sure you're on an official state website. 

     

    ERP Resources for Licensees

     

    The PLCB has implemented NEW SYSTEMS transforming its business from a traditional retail model to a wholesale/distribution, e-commerce and retail-focused business. Release 1 of Project New Horizon - our new enterprise resource planning platform - went live in January 2022, providing new finance and non-merchandise procurement systems. Release 2 went live July 2023, providing new systems that separate our wholesale and retail lines of business, changing the ways we procure wines and spirits, plan wholesale distribution, replenish stores and manage inventory and accounting. We now also have a new Licensee Online Order Portal (LOOP) and a new and improved FWGS.comOpens In A New Window. 

    **Effective Monday, July 3, all licensees MUST use LOOPOpens In A New Window to place orders for pickup at FW&GS stores and LSCs. Orders will no longer be accepted by phone, fax or email.**

     

    Please be advised that our new LOOP platform works best with the following browsers: Safari, Chrome and Firefox.   


    Click here for a two-page fact sheet summarizing the new, mobile-friendly Licensee Online Order Portal (LOOP).

     

    EXPLORE OUR TRAINING RESOURCES! We've developed a series of quick reference guides (QRGs), eLearning videos and step by steps for licensees on how to use the new LOOP. In all, there are 11 eLearning videos that will take 30-40 minutes to review. 

     

    ​Course Title
    		​Course Description
    Project New Horizon Release 2 Licensee Overview VideoOpens In A New Window
    		​This video highlights the major changes impacting licensees in Release 2 of the PLCB’s Project New Horizon. (4:10)
    Licensee Maintenance - Add Authorized Agent QRG

    This course reviews how to add and/or remove an Authorized Agent in LOOP. Authorized Agents are personnel who can pick up products on behalf of a licensee.

    See related eLearning: Licensee Maintenance - Add Authorized Agent eLearningOpens In A New Window (1:28)

    ​Licensee Maintenance - Add Special Order Supplier(s) as Authorized Vendor(s) QRG
    		​This course reviews how to add a supplier as an authorized vendor in LOOP for purposes of placing Special Orders (SOs) for review and approval by licensees in LOOP.

     

    See related eLearning: Licensee Maintenance - Add Special Order Supplier(s) as Authorized Vendor(s) eLearningOpens In A New Window (1:56)

    ​License Maintenance – Manage Contacts (Members) QRG
    		​This course reviews how licensees with a designated Licensee Administrator role can update contact details, referred to as “member information,” in LOOP. The “Members” area within LOOP is used to provide access and assign roles that determine what tasks and data can be performed/viewed by individuals within a licensee's organization.

     

    See related eLearning: Licensee Maintenance - Manage Contacts (Members) eLearningOpens In A New Window (3:20)

    Licensee Maintenance - Manage Payment Method QRG​
    ​
    		​This course reviews how to update and add licensee payment methods in LOOP.

     

    See related eLearning: Licensee Maintenance – Manage Payment Method eLearningOpens In A New Window (3:31)  

    ​Licensee Maintenance - Manage Purchase Lists QRG
    		​This course reviews how licensees with a designated Licensee Buyer, Approver or Admin role create, manage or delete purchase lists in LOOP.

     

    See related eLearning: Licensee Maintenance - Manage Purchase Lists eLearningOpens In A New Window (6:31)

    ​Licensee Maintenance - View and Update Profile Information QRG​

    		​This course reviews how a licensee views and edits licensee profile data in LOOP.

     

    See related eLearning: Licensee Maintenance - View and Manage Profile Information in LOOP eLearningOpens In A New Window (1:26) ​

    ​Licensee - Cancel Placed Orders in LOOP QRG
    		​This course reviews how to cancel an order placed in LOOP.

     

    See related eLearning: Licensee - Cancel Placed Orders in LOOP eLearningOpens In A New Window (2:07)

    ​Licensee - Special Order Approval QRG
    		​This course reviews how licensees with a designated Licensee Approver role review and approve Special Orders (SOs) placed in LOOP.

     

    See related eLearning: Licensee - Special Order Approval eLearningOpens In A New Window (2:07)

    ​Licensee - Submit Return Request in LOOP QRG
    		​This course reviews the process for Licensee Admins to initiate and submit a return request in LOOP.

     

    See related eLearning: Licensee - Submit Return Request in LOOP eLearningOpens In A New Window (2:34)

    ​Licensee - View Placed Orders and Details in LOOP QRG
    		​This course reviews how licensees with a designated Licensee Buyer role view placed orders and order details in LOOP.

     

    See related eLearning: Licensee - View Placed Orders and Details in LOOP eLearningOpens In A New Window (1:15)

    ​Licensee – LOOP Order Entry QRG
    		​This course reviews how to enter and manage orders placed in LOOP.

     

    See related eLearning: Licensee - LOOP Order Entry eLearningOpens In A New Window (9:39)

    ​Permittee – Completing the Bulk Purchase Form in LOOP QRG

    		​This course reviews the required steps to complete a Bulk Purchase Form in LOOP.​

    See related eLearning: Permittee - Completing the Bulk Purchase Form in LOOP eLearning​Opens In A New Window (2:58)
    ​Licensee - Changing Email Preferences in LOOP QRG​
    		​This course provides a walk through for licensees on how to change personal email preferences within the LOOP platform.